Thank you for choosing LevicoLighting.com. Welcome to Levico's Policies Hub, where you can find essential information about our shipping, return, and data usage policies. We are committed to providing you with a transparent and seamless shopping experience.

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Shipping Policy

At LevicoLighting.com, we aim to process and ship your orders with efficiency and care.

• Shipment Processing Times:

  • All orders are processed within 2-3 business days.

  • We exclusively use Canada Post for shipping.

  • Orders are not shipped on weekends or holidays.

• Shipping Charges:

  • Enjoy free shipping for orders over $200 (before taxes).

  • For orders under $200, a $40 shipping charge will apply.

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Return Policy

Your satisfaction is important to us. Please review our return policy to understand how we handle returns and refunds.

• Returns & Refunds:

  • We offer a refund or exchange within the first 30 days of your purchase.

  • To qualify, the item must be unused and in the same condition as when you received it.

  • For defective items, please provide a picture within 30 days of your purchase.

• Processing Returns:

  • All returns, refunds, or exchanges must be processed through our website.

  • A prepaid shipping label will be provided for your convenience.

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Data Usage Policy

We respect your privacy and are committed to protecting your data. Our Data Usage Policy outlines how we collect, use, and safeguard your information.

• Information Collection:

  • We collect necessary information during checkout to fulfill your order.

  • This includes your name, address, email, and payment details.

• Security Measures:

  • Your data is protected using industry-standard encryption technologies.

  • We do not share your information with third parties without your explicit consent.

• Marketing Communications:

  • With your consent, we may send you marketing emails about our products.

  • Opt-out anytime by clicking "unsubscribe" in our emails.

• Cookies and Tracking:

  • Our website uses cookies for a better browsing experience.

  • You can manage cookie preferences in your browser settings.

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Cookie Policy

Cookies are small files that help enhance your online experience. Here's how we use them:

• Essential Cookies:

  • Necessary for the website to function properly.

  • Examples include session cookies that enable shopping cart functionality.

• Analytical Cookies:

  • Help us understand how visitors interact with the website.

  • Used for improving our site and services.

• Marketing Cookies:

  • Used to deliver personalized advertisements.

  • Tailored to your interests based on your browsing history.

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Thank you for taking the time to review Levico Lighting's policies. If you have any questions or concerns, our customer support team is ready to assist you. Your trust in us is valued, and we are dedicated to providing a secure and enjoyable shopping experience.

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